Privacy Policy


Phoenix Defense respects each individual’s right to personal privacy. We make every effort to ensure that you are informed of the information we collect, the way it is used and how it is protected. This policy applies to information collected at Phoenix Defense web site, (hereafter referred to as site or web site), and describes what information we collect from you and how that information is collected, used, and protected. We will collect and use information through our web site only in the ways disclosed in this statement. By accessing the site you are indicating your agreement to this Privacy Policy and consent to information collected in accordance with the terms of this Privacy Policy. This policy may be updated from time to time and is subject to change at any time by Phoenix Defense without notice to you. It is your obligation to review this Privacy Policy from time to time. Your continued use of this site after changes to this Privacy Policy have been posted constitutes your agreement to the revisions. If you do not agree to the terms of this Privacy Policy at any time, then you must not access or use the site. Our web site occasionally offers links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Part I. Information Collection

The kind of information we collect from you online depends on how you decide to use our web site or services. You will not need to submit any personal information in order to browse or use our web site. The following methods of information collection are used on our site:

Voluntary information submission & solicited information
We may request or you may choose to voluntarily provide us with your personally identifiable information by such means as e-mailing us, filling out certain forms on our web site, or sending us your resume.

Automated technical information collection

Our system may collect certain technical data about your visit, which helps us better understand how our site is being used and how we can improve the end user experience for our visitors. This automatically gathered information is anonymous and does not identify you personally; it may include computer IP or “Internet Protocol” addresses, origin information i.e. domain and geographic region from which a visitor came, pages visited, length and depth of visit, browser and operating system used, search terms and engines used to reach our site, as well as statistics about how visitors navigate through our site. Furthermore we may collect statistical information i.e. search terms and dates and times of searches via the ‘Site Search’ feature on our web site.


Phoenix Defense may employ cookies (a cookie is a small text file that a web server places on a user’s computer hard drive to be a unique identifier) or other means to collect personally identifiable or unique information from visitors. Phoenix Defense may use this technology to collect uniquely identifiable information in order to better serve our customers through our web site. You can at any time choose not to accept cookies by changing the settings in your web browser, however some site features may not function properly when cookies are disabled. Please check this Privacy Policy from time to time for updates.

Children’s privacy protection
Phoenix Defense web site is not directed at children and we do not actively market to children. We will never knowingly ask a child under 13 to divulge personal information.

Part II. Information Usage

We are committed to protecting your personal information and respecting your privacy. We will not sell, trade, rent, or lease your personal information to any third parties. We will not use or disclose your information for purposes other than those set forth in this Privacy Policy, unless you give us your permission or we are legally compelled to do so, such as by law, subpoena, or court order, or unless such disclosure or use becomes necessary for the protection of our legal interests.

Voluntary/Solicited Information
We may ask our visitors for personal information through forms on our website used for accessing certain secure areas of the site, downloading certain information or publications, obtaining quote requests, or gaining general user information through surveys. The personal information you choose to provide on these forms, which would typically include but is not limited to your name, company name, contact information, and e-mail address may be used by Phoenix Defense in a manner consistent with the stated purpose of the given form. In addition, we may use this information for non-personal assessment of preferences so we can focus our site’s content to better serve the needs of our visitors and customers. If we intend to use or share your personal information for any other purposes, we will notify you of that purpose and give you a chance to opt out before you submit your information.

E-mail contact

To facilitate ease of contact and communication, Phoenix Defense provides e-mail contact links to our company and individuals within our company throughout our site. These email links will always be in the form of xxxxx @, where xxxxx is the name of the individual, department or service. If you choose to contact us by e-mail, we will keep your contact information private in accordance with the provisions set forth in this Privacy Policy. We may use your email address to contact you directly in response to your e-mail or to contact you from time to time regarding services or products that we believe may be of interest to you. At any time you may request to ‘opt out’ or not receive unsolicited e-mail from Phoenix Defense. All e-mail content (except your contact information) will be treated as volunteered to Phoenix Defense for our use in any manner. E-mail links on our site to outside individuals or organizations, i.e. e-mail links not taking the form xxxxx @, may not be governed by the same standards as set forth in this Privacy Policy.

Employment and career opportunities

Phoenix Defense site may provide you with a means for filling out an online employment application and/or submitting your resume or other personal information for consideration for employment opportunities. Personal information received through resume submissions, or the online application process will be kept strictly confidential. We may contact you for additional information to supplement the submitted information, and we may use your information within our organization, or keep it on file for future use in making hiring decisions.

Technical data

Phoenix Defense may use the non-personal, anonymous information described in the ‘Automated technical information collection’ section of Part I of this Privacy Policy to perform analysis of web site usage in order to improve the end user experience. We may also share this anonymous information, in aggregate form, with parties we hire to help us perform our business to analyze trends and statistics and to help us provide better customer service.

Transfer of data

From time to time, Phoenix Defense product lines and/or services are split off into independent subsidiaries or entities in order to better serve the needs of our customers; In order to promote continuity of services and support, Phoenix Defense may transfer the information you have voluntarily submitted to us or that we have collected by other means as stated in this Privacy Policy to said subsidiaries or entities. If Phoenix Defense’s business is acquired or merges with another company, we may transfer the information you’ve shared with us to the successor company. In the unlikely event that we cease business operations, we may similarly transfer this data to another company that offers comparable products or services. The use and disclosure of transferred data may then be governed by the privacy practices of the successor company.

Part III. Access to and management of personal information

Access and Management

You may at any time request modification, correction, or deletion* of your personal information from our database by contacting Phoenix Defense directly via phone, fax, regular post or e-mail.


When feasible, Phoenix Defense will make every effort to provide the user with an ‘opt out’ option where appropriate when submitting personally identifiable information on our web site. You may also at any time request to opt out of receiving unsolicited e-mail from Phoenix Logistics, Inc. by contacting us directly via phone, fax, regular post or email. * Note that any deleted information may remain in our data store as a result of routine system back-ups, but we will no longer use that information.

Part V. Data Storage and Security

Phoenix Defense takes the security of all data in our possession very seriously and makes every effort to safeguard that information. In order to maintain the integrity and security of your personal information, we store this information on non-public computer systems with firewall and password protection to prevent access by anyone other than authorized Phoenix Defense employees. Of course, we appreciate your help in safeguarding the integrity of your own privacy. We encourage you to let us know immediately if you suspect that the information you share with us is being used in any way contrary to this Privacy Policy, and we will investigate your inquiry as promptly as possible. To contact us regarding any concerns about data security, send e-mail to Customer Service.

Part VI. Governance & Liability

This Privacy Policy is governed by the internal substantive laws of the State of Arizona, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Privacy Policy shall lie exclusively with the state and federal courts within the State of Arizona. If any provision of this Privacy Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy, which shall remain in full force and effect. UNDER NO CIRCUMSTANCES SHALL PHOENIX DEFENSE HAVE ANY LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS PRIVACY POLICY, HOWEVER OCCASIONED.

Part VII. Questions and Suggestions

If you have any further questions about privacy or security, or any suggestions how me may improve this Privacy Policy, please contact us by sending an email to: Customer Service.

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